Reference

Privacy Policy for Your viralbet Account

Your account data for DANA, OVO, GoPay and QRIS wallet checks is handled under this Privacy Policy before you reach Lightning Roulette, Rocket Crash or Boxing Betting; access…

Account data useCookie choicesWallet record carePrivacy request path
viralbet Privacy Policy for Your viralbet Account
CONTACT PATHS

Where to Send Privacy Requests

Fast privacy help starts with the channel that already matches your account. Our team reads privacy requests every day from 09:00 to 23:00 WIB through live chat, WhatsApp, and email, then checks…

Live chat privacy check Use live chat from the lobby footer when you need a quick data correction. We ask you to confirm your phone number, recent login device, and wallet rail before changing profile or receipt details.
WhatsApp account help Message our WhatsApp line between 09:00 and 23:00 WIB for privacy questions tied to DANA, OVO, GoPay, or QRIS. We do not ask for your password or full wallet PIN.
Email data request Send longer privacy requests by email when you want a copy, correction, or deletion check. Include your account name, registered phone number, and the date range you want us to examine.
ACCOUNT CARE

Privacy Controls Around Live Tables

Clear privacy practice keeps your account usable across phone and laptop without exposing more than needed.

Data we collect

Registration asks for account name, phone number, password, and wallet reference where needed. Lobby activity can add login time, IP range, device type, game category, and session status for account safety.

Cookie handling

Cookies help keep you signed in, remember language choices, and measure page errors. You can clear them in your browser settings; doing that may ask you to log in again.

Device path

Check Account, then Security, then Devices to see recent access on your profile. If a phone model or browser looks unfamiliar, contact us before making wallet changes.

Retention practice

We keep account, wallet, and session records only for operational, dispute, security, and legal needs. When those needs end, we remove or anonymise data according to the system schedule that applies.

Payment record use

DANA, OVO, GoPay, and QRIS records are used to match deposits, verify withdrawals, answer disputes, and detect duplicate activity. We store only the details needed for those account tasks.

Change requests

If your phone number, wallet name, or profile detail is wrong, send a request before your next transaction. We may pause edits while we verify account ownership and recent activity.

Questions About Your Data Rights

Your privacy questions usually connect to a real account action: opening an account, scanning QRIS, changing a phone number, or checking a live table session. These answers explain how we handle those moments and how you can reach us. If a request touches access or eligibility, the answer also depends on local law and is available only where local law permits.

We collect the details needed to create and secure your account, such as name, phone number, login credential, device data, and wallet reference when you use DANA, OVO, GoPay, or QRIS.

Session records help us answer account questions tied to Lightning Roulette, Rocket Crash, Dice, or sportsbook activity. They can show login time, device type, game category, and whether a session ended normally.

Yes. Send an email request with your registered phone number and date range. We verify account ownership first, then prepare the data we can share under the policy and applicable local law.

Contact live chat or WhatsApp from 09:00 to 23:00 WIB before your next transaction. We check your login device, recent activity, and payment rail before editing account or wallet details.

No. We use account data to operate your profile, process wallet records, maintain security, answer requests, and handle legal duties. Service processors receive only what they need for those purposes.

Those records help us match deposits, verify withdrawals, check failed transactions, and answer dispute requests. We may use time, amount, rail name, receipt detail, and account reference for that work.

We place updated policy text on this page and may flag important changes after login. Keep your phone number current so account messages about privacy or security can reach you.